Snapshot of transport by bus in the province of Valencia
The study intends to identify the steps needed to adapt transport to the users’ needs and thus be able to provide a better service.
IBV’s People-Centered Design method was applied for this reason. It combines specialized tools, technology and resources to develop products, services and environments with a design that sparks a favorable, satisfactory or pleasurable response from the consumers.
The publication includes the content of the final report, which describes the results from the qualitative and quantitative analysis as well as the strategic lines to improve the bus as a means of metropolitan transport.
Participants and collaborating companiesCoordinator:
Instituto de Biomecánica (IBV)
Conselleria d'Infraestructures i Transport de la Generalitat Valenciana
Duration and reference no.
Start date: 01-09-2009
End date: 31-12-2009
Project reference no.: CNV12.0023